Feeling the Love

We spend a lot of time talking about how to provide the best customer service.  We discuss client satisfaction in several meetings per month.  We use a lot of words in our sales collateral to tell people about our superior customer experience.  We survey our buyers to look for ways we can improve.  It seems we spend a lot of energy trying to get it right.  We think we are doing a good job.  We’re trying our best.  We think our customers are feeling the love.  But, how would we know?

People tend to complain when they have a negative experience, but how many of our customers truly felt that we went above and beyond?  That we provided an “unparalleled building and buying experience” (like the brochure states)?  How many of them take the time to tell others?  Actually sit down and write about their positive experience?  I mean, we’re all pretty busy…

The marketing team opened our in boxes yesterday to find out that Gehan Homes won a “Best Customer Service”award from Houzz, the leading online resource for homebuilding, design and remodeling.  Even more rewarding was the fact that the accolade was based on the number of positive client reviews we received online.

It is so rewarding when you hear that people are excited about their dealings with your company.  That they are so happy that they decide to share their story with others.  That someone out there recognizes your collective efforts. It’s humbling to be praised for your efforts, but when your customers are the ones rooting for you, that just takes it to a whole other level.

Thanks to all of customers who took the time to write such wonderful things about us, our employees and our homes.  It was great to receive the acknowledgement.  But, our true reward is your happiness.  Thanks for the love!

Happy Valentine’s Day to our Veterans

Check out this short video of Gehan Homes showing some love in honor of National Salute to Veteran Patients Day!  This annual event is organized by the American Red Cross as a way to serve our veterans who are in hospitals and facilities around the country.  We had a great time writing Valentine’s Day cards and putting together care packages that were distributed to patients in the Dallas area.

Model Home Video Tours

leander_crossing_columbia_lr_1-jpgLove online shopping?  How would you like to shop for your new home from the comfort of your sofa?  We’ve got you covered!  Stop by  Gehan Homes’ YouTube channel today to find virtual model home tours and customer reviews & testimonials!  Find the new home of your dreams in Texas or Arizona, while never getting out of your PJs!

New Homes in Texas – Time to Buy?

treviso_mimosa_mbd_61_Texas homebuyers decided it was time to make their move, after holding off before the U.S. presidential election.  November home sales rose more than 20 percent for the month.

According to preliminary research at  Texas A&M University, two major markets led the way.  Dallas’ home sales rose more than 20 percent and Houston sales were up roughly 23 percent.

Interest rates continue to be a major factor in increased activity.  Jim Gaines, chief economist at The Real Estate Center, told the Dallas Business Journal, “There are theories that interest rates going up has been pushing forward closings with the anticipation that no matter what the interest rate is today, it will be higher tomorrow.” He added, “We are just not sure if these are stolen sales from December and January and other months moving forward.  Rates are expected to move even higher in the course of 2017.”

November’s increase in home sales could cause this year’s numbers to look better than originally expected, especially if home sales continue to skyrocket in December.

2016 home sales in Texas — which were on track to be up 3 percent to 4 percent year-over-year — could end up increasing 5 percent to 6 percent by year-end.

With rates and prices on the rise, maybe it is your time to buy?  Check out Gehan Homes for your new home!

Gehan Homes Breaking Ground in Forney Master-planned Community, Gateway Parks

cropped-hawkslanding_classic_xf21.jpgGehan Homes will be among the first homebuilders to break ground in the initial phase of the Gateway Parks master-planned community in Forney, TX, near Dallas.

The first phase of Gateway Parks will consist of a proposed 439 single-family homes, which will include one- and two-story houses between 1,800 square feet and 3,500 square feet, priced from the mid-$200,000s.

In total, developer Gateway Holdings’ $1 billion, 2,000-acre MPC will include more than 1,800 single-family homes, a 40-acre retail center, trails and parks and more than 1,300 acres for office, hotel and commercial properties.

Gehan Homes construction in Gateway Parks is set to break ground soon, and the homes are expected to be available for sale early next year.

The project is the latest in a line of master-planned communities under development across the country, responding to the recent trend among homebuyers seeking neighborhoods that contain a diversity of housing, light retail and other amenities within walking distance but aren’t in pricey urban centers.

Texas, in particular, is seeing firming demand for this type of development in key metro areas.

 

Questions to Ask before You Choose a Moving Company

treviso_mimosa_xf_1_  

The following is an excerpt from an article by our friends at New Home Source:

Choosing a mover is a big decision that impacts your wallet, your belongings and your sense of peace during this major transition in your life.

So, it’s important to find the right moving company that can make your move easy and comfortable.And, when you are moving from one state to another, making the right decision is especially important to make the move as stress-free as possible.We asked veteran moving pro Trish Ethridge, a business developer with Hilldrup Moving and Storage, what you should look for in moving companies when moving between states. “The person selling you your move is an estimator, or is sometimes called a relocation expert,” she says. “Even though he or she is guided by federal laws, company policies and culture significantly influence the details of your move.“The best thing you can do before signing a contract with a moving company is to ask some important questions, so there are no surprises before, during or after your move,” Ethridge says.

Here are key questions to ask to find the right moving company:

1. Can you provide me with a binding quote?

The law says you deserve a binding quote, a price that can’t be exceeded based on the predetermined scope of the work. In order to get a binding quote, the company will have to send a certified assessor to survey your possessions. Once you are given a written quote, which is a legal document, the maximum cost of your move is established.

2. Do you belong to the American Mover and Storage Association (AMSA)?

AMSA helps its members boost their customer satisfaction by making compliance with federal moving laws a term of membership. The U.S. Department of Transportation oversees interstate moving companies and many of the related laws are designed to protect consumers. Local movers can join the AMSA as well, which keeps standards high for in-state moves that are otherwise guided by less stringent state laws.

3. Is the staff that’s actually handling the move made up of your employees or will they be independent contractors or subcontractors?

Companies that hire a moving staff and offer benefits cultivate loyalty. Loyal employees are more likely to handle your move well, because the happier you are with their work, the better the feedback you give their bosses.

4. How will special items in my home be handled?

Don’t be afraid to ask for specifics about how items like pianos, flat-screen televisions, front-load washers and dryers, heirloom furniture and mattresses that have memory foam, gel or other components will be moved. You’ll know from the answers your estimator gives how experienced your potential movers are with moving valuable, sometimes irreplaceable, pieces.

5. What will happen if one of my possessions gets damaged or lost during the move?

Moving companies offer different levels of protection for your items. Full Value Protection is when your mover agrees to be liable for the full value of the lost, damaged or destroyed item. The mover can choose whether to repair or replace the item on their discretion and their liability is limited depending on how detailed a list you provide of your property.

While Full Value Protection is an upgrade you pay for, Released Value is included in every move by law. Released Value is only 60 cents per pound (a 25-pound flat-screen TV would then be valued at $15).

6. Do you blanket wrap furniture, appliances and electronics?

Be careful to set your expectations based on facts, not assumptions. While most movers used to wrap delicate-surfaced items with blankets, some movers are skipping this step to save time.

7. What do you do to protect the walls, floors and other surfaces in my former house and my new one?

Because you want to leave your old home in great condition, and also wish to preserve the pristine walls and floors in your new house, the staff’s careful movements in and around the homes are of great importance.

8. Do you collect a deposit?

Federal laws require movers to charge only for services provided, so consider the demand for a deposit a red flag.

There’s already plenty to keep you occupied during a move. By asking the right questions ahead of time, you can reduce the amount of confusion, damage and stress during any move, whether that be just down the street or to another state.

This Gehan Home is for the Dogs!

hiddenlakessignature_monarch_ladry_jpg59DOG LOVERS! Our Monarch floor plan is loaded with beautiful elements for you and includes a mini-spa for your pet!  This stunning home features a dog bath in the utility room, just off the garage.  What a convenient place to bathe your pooch…or other favorite furry friend!

Come see this paw-some Gehan Homes model at our Hidden Lakes Community in Houston, Texas!

 

Final Opportunities in the Dallas Area

 

dal_lastchancecommunities_fb_revDon’t miss our LAST CHANCE communities! We have 5 Dallas-area neighborhoods that have almost sold out!  If you are looking in the Frisco, Prosper, Hickory Creek or Rowlett areas, check out these neighborhoods, before you miss out!

Belmont Woods and Stonebryck Manor, located in Frisco, Texas – one of America’s fastest growing cities.  Enjoy great schools and easy commutes to Dallas from these beautiful neighborhoods!

Lakes of La Cima, in beautiful Prosper, TX.  Prosper is a growing community with a small town feel.  Great schools and wide open spaces await!

Hickory Creek is located in the town of Hickory Creek, on Lewisville Lake. Recreation and a central location is what makes this neighborhood extra special.

Springfield Commons in the up-and-coming city of Rowlett, TX.  This beautiful community is near Lake Ray Hubbard and homes are going fast!

We look forward to seeing you in one of our Dallas communities, today!

Don’t Miss our Wrapped & Ready Sales Event

wrapped-and-readyphx

Now through November 13, 2016, we are hosting our annual Wrapped & Ready Sales Event!

Come out to any of our 60 beautiful new home communities across Texas and Arizona to view our large selection of move-in ready homes that will have you in before the Holidays! Looking to build?  We also have awesome incentives on our to-be-built homes across Dallas, Houston, San Antonio and Phoenix.

Don’t miss our on our final sales event of 2016!

2016 Fastest Growing Cities in America

enclaveeastmeadows_xf2Wallet Hub has released their list of the Fastest Growing Cities of 2016.  Always striving to stay ahead of the curve, Gehan Homes already builds new homes in 3 of the top 10 cities, which include Frisco, League City and McKinney in the great state of Texas!  To see our new homes by city, just click the links below.

Frisco, TX:  New Homes in Frisco, TXLeague City, TX:  New Homes in League City, TX

McKinney, TX:  New Homes in McKinney, TX

WalletHub’s analysts compared 515 U.S. cities of varying population sizes based on 14 key indicators of rapid economic growth. Their data ranges from “population growth” to “unemployment rate decrease” and “growth in regional GDP per capita.”

For more than 25 years, Gehan Homes has been building  new homes in the most desirable neighborhoods across Texas and Arizona.  We are the 11th largest private homebuilder in the nation and are continuously recognized for our outstanding floor plans, superb design and industry-leading customer service.